Computer Brand / Model
Operating System -- Select Choice -- Windows MacOS Linux Chrome Unsure
Why do you Suspect? *
Do you currently have access to WiFi or networking equipment at this location? * --- Select Choice --- Yes No Unsure
Business / Organization Name
Type of Location --- Select Choice --- Private Office Corporate Office Retail Location Warehouse Government Facility Other
Approximate Square Footage
Number of rooms * --- Select Choice --- 1 2 3 4 5 6 7 8 9 10 Unsure
Why do you Suspect? *
Location Name
Room or Unit Type -- Select Choice -- Standard Hotel Room Hotel Suite Private Airbnb Room Entire Airbnb Home Condo / Rental Unit Unsure
Are you currently staying at this location? -- Select Choice -- Yes No Arriving soon
How long will you be staying at this location? -- Select Choice -- 1 night 2–3 nights Less than a week More than a week Unsure
Why do you Suspect? *
What is the primary reason you need a secure phone? * --- Select Choice --- Personal Privacy Domestic Situation / Personal Safety Business Security Legal or Investigation Matter Traveling / Temporary Protection Unsure – Need Guidance
How soon do you need the secure phone? * --- Select Choice --- Immediately Within a few days Within a week Within a month Just researching options
Phone Platform Preference * --- Select Choice --- iPhone Android No Preference Unsure
Will this device replace your current phone? * --- Select Choice --- Yes No Unsure
Do you believe your current phone may already be compromised? * --- Select Choice --- Yes No Possibly Unsure
Why do you suspect that your phone has been compromised? *
(OPTIONAL) Additional details about your current phone situation
When did you first notice this issue? * --- Select Choice --- Within the last 24 hours Within the past week Within the past month More than a month ago Unsure
Do you believe someone specifically may be responsible? * --- Select Choice --- No Possibly Yes Prefer not to say
Has this device already been checked by a technician or investigator? * --- Select Choice --- No Yes Unsure
What type of device is it? *
Would You like to upload and send us screenshots or any other supporting evidence now? * --- Select Choice --- No Yes
What will the device primarily be used for? * --- Select Choice --- Home Security Vehicle Monitoring Personal Safety Business Security Investigation Purposes Travel Security Unsure
How soon do you need the product? * --- Select Choice --- Immediately Within a few days Within a week Within a month Just researching options
Would you like a specialist to recommend the best device for your situation? * --- Select Choice --- Yes No Maybe
Approximate budget --- Select Choice --- Under $100 $100 – $300 $300 – $700 $700 – $1,500 $1,500+ Unsure
Have you used surveillance or detection equipment before? --- Select Choice --- Yes No A little experience
What type of issue are you experiencing? * --- Select Choice --- Product not working properly Device setup assistance Order issue Technical troubleshooting Account issue Other
Product Name or Model *
When did the device stop working? * --- Select Choice --- Just received it Within the first few days Within the past week After several weeks After several months
What appears to be happening? * --- Select Choice --- Device will not power on Battery drains quickly No signal detected Device not connecting to app Video not recording Audio not working Other
Add more details *
What device are you trying to set up? *
What phone or computer are you using during setup? *
Have you already attempted the setup instructions? * --- Select Choice --- Yes No Partially
What problem are you experiencing with your order? * --- Select Choice --- Order not received Wrong item received Shipping delay Tracking information issue Billing question Need to modify or cancel order Other
Did you receive a tracking number? * --- Select Choice --- Yes No Not sure
Can you provide the tracking number here?
Where did you place the order? * --- Select Choice --- FindASpy website Phone order Email order Other
Device or Product Name *
Does the device power on? --- Select Choice --- Yes No Sometimes
Is the device connected to WiFi or cellular service? --- Select Choice --- Yes No Not sure
What phone or computer are you using with the device?
this of Are
Invoice Number (if applicable)
Your Name
What type of incident are you reporting? * --- Select Choice --- Online Scam Phone Scam Email Scam / Phishing Identity Theft Concern Social Media Account Compromise Device or Account Breach Suspicious Tracking / Monitoring Other
Who was affected? * --- Select Choice --- Myself A Family Member My Business A Client Someone Else Prefer not to say
When did this incident occur? * --- Select Choice --- Today Within the last few days Within the past week Within the past month More than a month ago Ongoing Unsure
Do you have any evidence or supporting files? * --- Select Choice --- No Yes – Screenshots Yes – Emails Yes – Messages Yes – Documents Yes – Multiple Files Other
Would you like our team to contact you about this matter? * --- Select Choice --- Yes No Maybe, depending on review
Are you sharing this for awareness only, or are you requesting help? --- Select Choice --- Awareness only Requesting help Both Unsure
What type of submission is this? * --- Select Choice --- Security Tip Hidden Device Discovery Suspicious Activity Observation Scam Awareness Report Cybersecurity Advice General Contribution Other
Where did this occur? * --- Select Choice --- Home Hotel / Airbnb Vehicle Workplace Public Location Online Unsure
Would you like this submission to be shared publicly? * --- Select Choice --- Yes, you may publish it No, keep this private Allow with edits/anonymization
Would you like our team to review this and provide feedback? * --- Select Choice --- Yes No Maybe
What is your inquiry regarding? * --- Select Choice --- Services Products Pricing Consultation Security Concern Other
How did you hear about us? * --- Select Choice --- Online search engine Social media platforms Friend or family recommendation Advertisement (TV, radio, print) Visited our location Received a promotional email Through a referral program At an event or trade show Read a review or article Other
