FAQ

Call (321) 342-0040 24 hours a day, 365 days a year. Our automated receptionist can answer general questions, identify your needs and route requests for follow-up. Specialist availability and appointment times depend on the service. You can also email inquiry@findaspy.com or use our contact form.

Start by describing what you have observed, when it began and which device, vehicle or location is involved. Keep relevant messages, photographs and dates for review. A professional assessment can help separate a security problem from an ordinary technical issue. Call (321) 342-0040 or Contact FindASpy. If someone is in immediate danger, call 911.

Hidden equipment: ask about HaloSweep. Phone, computer, account or network concerns: start with a cyber consultation or spyware and breach review. A new phone configured for privacy: explore HaloLine. Dating or identity concerns: consider Check Your Mate Before You Date. Another professional specialty: browse the directory. Compare our services.

We handle inquiries with discretion and use information to assess and respond to your request. Please keep passwords, Social Security numbers, banking details and private identification documents out of the general contact form. If sensitive material is needed, ask the specialist how to provide it. Review our Privacy Policy and the terms of your specific service.

Product prices appear in the online store, and service-specific prices appear on the relevant service page or in your quote. Investigation and sweep costs depend on the scope, location and equipment involved. Before paying, confirm what is included, any recurring charges and the cancellation terms. Contact FindASpy for guidance or a service quote.

FindASpy is based in Clermont, Florida, and our directory is designed to connect customers with professionals across the United States. Availability for a particular investigation, on-site sweep, installation or remote consultation depends on the location and specialist. Provide your city and state when you contact us so we can confirm coverage for your request.

Yes. Our services and educational resources address the needs of individuals, families, seniors, businesses, attorneys and other professionals. You do not need technical experience to contact us. Explain the concern in your own words, and we can help identify the relevant service or professional specialty. Learn about cyber consultation.

Guardian Angel is the service network featured on FindASpy. Guardian Angel Intelligence handles cyber consultation and investigative support; HaloSweep addresses hidden surveillance concerns; HaloLine provides secure-phone configuration; and spyware and breach services address compromised devices and networks. The FindASpy store, directory and educational resources complement these services. View the Guardian Angel services.

We review your description, the affected device or location, available supporting material and the help you are seeking. A specialist may ask follow-up questions and explain the proposed scope, requirements, cost and next steps. Use the cyber consultation form or call (321) 342-0040 to begin.

HaloSweep is FindASpy’s professional counter-surveillance service for concerns about hidden cameras, listening devices, GPS trackers and related monitoring equipment. Tell us which spaces or vehicles need assessment and what you have observed. The appropriate inspection methods and scope depend on the situation. Request a HaloSweep assessment.

Our surveillance-detection intake accepts requests concerning homes, vehicles, offices, workplaces, hotels and short-term rentals. Describe the location, approximate size, access arrangements and timing. We will confirm availability and the authorization required before any inspection. Tell us about the location you want checked.

No single detector or inspection can guarantee that every device will be found. RF detectors look for radio transmissions within their supported range; a device that is not transmitting may require another method. Physical inspection, lens detection, signal analysis and device or network checks address different concerns. Contact FindASpy to discuss an assessment appropriate to your situation.

No. Those symptoms can have several causes, including aging batteries, heavy app use, software faults or poor reception. Unexpected account logins, unfamiliar apps or changed security settings deserve review, but a symptom alone does not identify an attacker. Request a device or breach assessment so the concern can be evaluated using observable information.

Guardian Angel spyware and breach services assess suspected malicious software and unauthorized access involving phones, computers or networks. Our intake includes iPhone, Android, Windows, Mac, tablets and multiple-device concerns. The appropriate review and remediation depend on the model, operating system, access and findings. Request spyware and breach assistance.

Our cyber consultation team can review account-compromise concerns, online harassment and related digital evidence, then explain protective or investigative options. Service acceptance and the available steps depend on the facts and lawful access. Keep relevant messages, profile links, screenshots and dates, and use the consultation form to describe the situation.

Yes. Our cyber services include authorized assessments of networks, devices and digital infrastructure. Tell us which equipment you own or administer, what has changed and what you want evaluated. We can discuss a review for unauthorized access, security weaknesses or suspicious activity within the agreed scope. Ask about network-security assessment.

An investigation may uncover useful evidence, but identifying a person is not guaranteed. A suspicious device, account event or network signal does not by itself establish who caused it. Our approach is to distinguish observations from suspicions, document relevant findings and explain the limits of the evidence. Discuss an investigative review.

Our cyber and forensic specialists support digital investigations, evidence preservation, data recovery and technical review for legitimate matters, including attorney requests. Ask about digital evidence management (DEMS), supported devices, file types and handling procedures. The agreed scope should explain the work and deliverables; legal use of findings should be discussed with your attorney. Request forensic or evidence support.

Yes. Guardian Angel Intelligence offers authorized security assessments and penetration-testing expertise for systems, networks, mobile devices, cloud environments and applications. The owner or authorized representative must approve the work and its scope. Businesses can request a cyber consultation to discuss their environment and security objectives.

Our team’s capabilities include open-source intelligence (OSINT), online-threat analysis, fraud-related digital investigations and dark-web intelligence monitoring. OSINT uses information from publicly available sources; other investigative work must use lawful methods and appropriate authorization. Availability and deliverables depend on the case. Discuss an intelligence or fraud concern.

Our cyber consultation page includes private lessons, seminars, workshops and school or church events among the audiences we serve. Contact us with the audience, topic, location, preferred date and level of experience. We can discuss availability and a suitable format for your group. Request training information.

FindASpy offers a free video-security site-survey request to help you explore camera installation for your location. Provide the address and describe what you want to protect. The survey request helps us discuss requirements, availability and an installation quote; the equipment and installation are separate from the free survey. Request your free video-security site survey.

It is a confidential background-check service for people who want more information about a potential dating or relationship partner. Our team reviews available records and online information to help you compare a person’s claimed identity and history with the available evidence. Learn more and start a Check Your Mate request.

Depending on the available information, a check may examine identity and aliases, marriage or relationship indicators, criminal and court records, address history, social-media activity, dating-profile clues, phone numbers, email addresses and photographs. Findings depend on source availability and identity matching. We do not obtain private communications through unauthorized account access. See the service scope.

Complete the Check Your Mate intake form with accurate details you already know, such as names, contact information, profile links, photographs and the questions you want reviewed. The form offers a Save and Resume Later option and payment submission. Review the current price and agreement before purchasing. Better identifying information can help reduce mismatches.

The current Check Your Mate page asks customers to allow up to 72 business hours for a customized report. Business hours are not the same as 72 consecutive clock hours. Confirm the expected delivery timing when submitting your request, especially if information is incomplete or you have a deadline. Review the current service details.

The current service provides an email with a link to a password-protected report and viewing instructions. Under the posted agreement, access lasts 30 days after delivery, and the report is not downloadable or printable. Keep your viewing details private and review the current agreement before ordering.

The Check Your Mate service states that the subject is not notified or contacted as part of the check. Your request is handled confidentially, subject to the service agreement and applicable legal requirements. The service uses available records and online information. Read the confidentiality and service terms.

The current Check Your Mate page limits this service to individuals located within the United States. If the person lives abroad or their relevant records are overseas, contact us before paying so we can explain the limitations and any appropriate referral options. Review Check Your Mate coverage.

No. Check Your Mate is intended for personal relationship information. Its posted terms prohibit use for employment, admissions, consumer credit, insurance, tenant screening or another purpose requiring Fair Credit Reporting Act compliance. If you need professional screening for those decisions, discuss that separate requirement with an appropriately qualified provider. Read the permitted-use terms.

No. Available records can be incomplete, outdated, unavailable or associated with the wrong person, and a report cannot predict future behavior. A lack of findings is not proof that no risk exists. Use the report as one source of information and independently verify significant findings. Review the report limitations.

The posted policy describes refunds in specific circumstances, including when the team determines that there is insufficient information to perform the check. A report that contains no negative findings does not automatically qualify for a refund. Review the current refund and cancellation terms and contact us about your particular order.

HaloLine is a new phone individually inspected, updated and configured by a FindASpy technician to provide a stronger privacy and security starting point. The completed configuration is verified and documented before delivery. It is designed for customers who want professional setup and greater control over their mobile security. Explore HaloLine secure phones.

The current HaloLine range includes the iPhone 16e and Google Pixel 10a, offered as new, unlocked phones. Available models, storage, prices and stock can change. Check the product listing and confirm carrier compatibility before ordering. Compare current HaloLine models.

The listed package includes the selected phone, professional security configuration, technician verification, a documented security report, a HaloLine security certificate and guided onboarding. Accessories are included when stated in the specific product listing. The certificate records configuration details and verification status. Review what your HaloLine model includes.

A technician needs to open the phone to inspect it, install updates, apply the security configuration and verify the work. It is still sold as a new device, but it is a professionally configured product rather than a handset with an untouched factory seal. Read how HaloLine preparation works.

HaloLine phones are unlocked, and number transfer may be possible when your carrier and account are eligible. You control your cellular plan and Apple or Google accounts. Our onboarding can guide activation, but you should retain and enter your own credentials. Confirm compatibility and transfer requirements with your carrier. Read the activation and account details.

Discuss migration with the onboarding team, especially if your previous device may have been compromised. Restoring every old setting or app can reintroduce unwanted configuration. The appropriate approach depends on what you need to keep and the reason for purchasing a secure phone. Ask about HaloLine onboarding and migration.

No phone can be guaranteed permanently immune to compromise. HaloLine provides a verified security configuration designed to reduce unnecessary exposure and improve customer control. Ongoing updates, account protection, careful app choices and everyday habits still matter after delivery. Learn about HaloLine’s security approach.

Our catalog includes RF and bug detectors, camera-finding tools, GPS trackers, hidden cameras, voice recorders, video-security equipment, secure phones, anti-recording privacy products, professional counter-surveillance systems, cybersecurity software and accessories. Availability varies by product. Browse the complete store or call (321) 342-0040 for help choosing equipment.

Start with the concern you want to assess. An RF detector looks for supported radio signals; a lens finder helps with visual camera-lens checks; specialized Bluetooth or tracker tools address other capabilities. Frequency coverage, environment and training matter more than choosing by price alone. Compare counter-surveillance equipment and ask our team for a recommendation.

The catalog includes portable trackers, OBD plug-in trackers and hardwired vehicle trackers. Features such as live updates, route history, movement alerts, battery life and installation requirements vary by model. Match the device to a lawful vehicle or asset-monitoring purpose and your power requirements. Browse GPS tracking devices.

Some connected devices require an active cellular, data or platform subscription in addition to the hardware purchase. For example, the FindASpy GPS Tracker 3.0 listing describes a monthly tracking plan. Check the specific product for activation, recurring fees, network compatibility and coverage before ordering. Review the product and plan details.

Our camera catalog includes models built into clocks, chargers, outlets, power banks, household objects and selected outdoor enclosures, along with wearable and DIY camera products. Wi-Fi, 4G, night-vision and recording features vary by model. Choose equipment for an authorized setting and review the specific listing. Browse hidden cameras.

Depending on the model, a camera may record locally, connect through Wi-Fi or use cellular service for remote viewing. Local recording and remote viewing are different features. A 4G model still needs compatible service and coverage; a Wi-Fi model needs the supported network. Confirm the intended setup before purchasing. Compare camera connection options.

No. Those features and included accessories vary. Check the listing for audio capability, night vision, power source, storage support, recording mode and included memory cards. Some products specifically omit audio. Confirm whether the quoted battery figure describes standby or continuous operation, and check what additional accessories you may need. Read the individual product details.

Yes. The catalog includes voice-activated and long-duration digital recorders, plus selected discreet recorder designs. Recording capacity, power requirements and activation features differ by product. Review the specifications and the recording rules that apply to your intended use before ordering. Browse voice recorders and audio products.

These products address different audio-privacy concerns. Anti-recorders are designed to interfere with nearby microphones; the Summit phone safe targets microphones in phones placed inside it; and the iProtect white-noise kit adds masking noise through installed components. They are separate tools from device detection. Coverage and effectiveness depend on the product, placement and environment. Explore conversation-privacy equipment.

Yes. Current examples include Delta S and Delta X systems, multi-channel RF detectors, directional antennas and the M3-Pro Malware Scanner Kit. These products have different purposes and operating requirements. Professionals should confirm specifications, supported devices, required training and the intended assessment before buying. View professional equipment or Contact FindASpy for guidance.

The store includes cybersecurity software listings such as Malwarebytes, Bitdefender, Norton, Webroot, McAfee, AVG and selected Avast products. Check each listing for supported platforms, device count, license length and activation requirements. Software protection and a professional investigation serve different needs; contact us if you are concerned about a specific breach. Browse the software listings.

Yes. The catalog includes accessories such as microSD storage and selected antennas. Compatibility matters: a card, antenna or power accessory should match the device’s documented requirements. Check whether the accessory is included with the main product or sold separately. Browse current products and accessories or ask us about your exact model.

Our products are intended for lawful, authorized use. Recording, tracking, consent and privacy requirements depend on where and how the equipment is used. A purchase does not itself authorize monitoring another person. Our policy requires purchasers to be at least 18. Review the Legal Notice and Responsible Use Policy and consult a qualified attorney if you need advice about a specific use.

Setup depends on the product. Some devices have a straightforward user setup; hardwired equipment, installed privacy systems or larger camera projects may need specialist help. Read the manual and avoid installation beyond your skills or authorization. Our support form accepts setup questions about Wi-Fi, apps, activation, pairing and other device issues.

Describe the concern before spending money. Equipment can help with an appropriate check, but owning a detector does not replace understanding its limits or interpreting the results. If the situation involves several devices, possible evidence or a complicated location, a consultation can help identify what to assess and which tools may be useful. Contact FindASpy for guidance.

Order store products through the online store. For service invoices or agreed deposits, use the payment method your specialist provides; the contact page also includes a service-payment section. Confirm the amount and invoice reference before submitting payment. The Check Your Mate page identifies Vibrantek Solutions as its billing descriptor; other purchase descriptors may differ.

Processing and delivery depend on the product, stock, destination and any preparation required. HaloLine phones require configuration and verification before shipment. Use the product and order information for your expected timing. If you need an update, Contact FindASpy with your order number and any tracking details. Confirm destination eligibility before ordering if it is unclear.

The applicable terms depend on the product or service. Review the listing, order details and any service agreement before paying. If the terms are unclear, ask us to confirm the return period, warranty coverage and cancellation conditions for that specific purchase. Contact FindASpy before sending equipment back, and include your order number.

Use the technical support form and include the product name or model, order number, purchase date, phone or computer used, error message and steps already tried. Relevant screenshots or photographs can help. Do not submit passwords or payment-card details. Call (321) 342-0040 if you need help directing your support request.

Public products, articles and service information can be browsed before signing in. Features such as managing a directory listing and some protected interactions may require an account. Follow the sign-in instructions shown on the page you are using. If you have trouble logging in or accessing purchased content, Contact FindASpy with the email associated with your request.

It is a directory for finding professionals in investigative, cybersecurity, digital-forensic and security fields. Listed specialties include private investigators, cyber engineers, forensic examiners, attorneys, process servers, executive protection, background investigations, bug sweeps and camera installation. Browse the directory and confirm that a provider offers the service and geographic coverage you need.

Search using the service category, location and relevant keywords, then open a listing to review its services, coverage and contact options. Use the phone, website or inquiry method shown there. If a contact feature asks you to sign in, log in before using it. Search the FindASpy directory.

FindASpy reviews applications for qualifications, category availability and regional fit. The Gold Trust Partner plan describes a badge indicating that FindASpy has directly interacted with and reviewed the vendor. A listing or badge does not guarantee a result for your case. Confirm current licensing where required, experience, pricing and engagement terms with the provider. Read the vendor-review information.

Submit the vendor application with your company details, services, coverage, experience and applicable credentials. Applications are individually reviewed before approval. Availability can depend on qualifications, the service category, regional coverage and the number of comparable providers already serving an area. Approved vendors complete their plan and public profile setup.

The current options are Professional Listing, Gold Trust Partner and Platinum Spotlight, presented as annual plans. Higher plans add the features described on the vendor page. Platinum includes enhanced placement and participation in the automated receptionist’s matching features. Review the current prices, features and availability. Directory placement does not guarantee calls, leads or revenue.

Sign in through Manage Listings using the account associated with your vendor profile. Keep your services, contact information, geographic coverage and professional details current. If you cannot access the account or need help with a plan or profile change, contact us with your company name and registered email.

FindASpy.com was founded by Sterling Reed, known to readers as Tracer, a cybersecurity engineer and digital investigator based in Clermont, Florida. Our mission combines privacy protection, investigative technology and understandable security education for everyday people and professionals. Meet Sterling Reed and learn about FindASpy’s team and approach.

FindASpy Insider publishes practical articles about scams, cybersecurity, privacy, surveillance concerns and consumer protection, including Tracer and Rip Lee features. The newsletter lets you choose topics and requires email confirmation. Subscription emails include options to update your interests or opt out. Optional reader support helps fund the articles. Read FindASpy Insider and subscribe.

The Free Security Tools page brings together cybersecurity, privacy, browser, network, device and other resources selected by our cyber team. Many link to third-party tools, which have their own terms and requirements. A tool result is one piece of information, not a complete professional assessment. Contact us if you need help interpreting a concern.

Community Finds shares moderated submissions about unusual objects found in everyday spaces and separates a contributor’s description from FindASpy’s observations. The page offers free contribution and an optional paid priority-review option. Public stories are reviewed before publication, and online observations are preliminary. Use Community Finds to read the submission instructions and protect private details.